In January, we took our first cruise. It was with Princess Cruises and it was fabulous. So, we booked another one as soon as we came back. Our 2nd cruise will be with Princess Cruises in December. After that, I highly doubt we ever sail with them again unless they address what I am sharing now promptly. … [Read more...] about Our Horrible Customer Service Experience With Princess Cruises
customer service
Customer Service Stories: The Good, The Bad And The Ugly
Most of my work experience has had something to do with working with the public and customer service. I worked in radio as an on air personality, I was a waitress and I was even in the most hated profession of all, the dreaded telemarketer. *gasp* One thing I learned was that there is a right way and a wrong way to treat the public. Yes, some people are crazy difficult to deal … [Read more...] about Customer Service Stories: The Good, The Bad And The Ugly
