Our Horrible Customer Service Experience With Princess Cruises

In January, we took our first cruise. It was with Princess Cruises and it was fabulous. So, we booked another one as soon as we came back. Our 2nd cruise will be with Princess Cruises in December. After that, I highly doubt we ever sail with them again unless they address what I am sharing […]

Customer Service Stories: The Good, The Bad And The Ugly

Most of my work experience has had something to do with working with the public and customer service. I worked in radio as an on air personality, I was a waitress and I was even in the most hated profession of all, the dreaded telemarketer. *gasp* One thing I learned was that there is a […]